Can Bigin be used for service-based industries, and if so, how?
Absolutely. Bigin is a perfect fit for service-oriented businesses such as consulting, repair services, legal firms, and agencies due to:
Service Pipelines: Track the customer lifecycle from inquiry to delivery or post-service support.
Appointment Scheduling: Manage client meetings and tasks within the activity module.
Recurring Clients: Use the contact module to manage long-term or repeat service clients.
Custom Modules: Track contracts, tickets, or projects using custom fields and sections.
Integration with Zoho Desk: For teams needing deeper ticketing systems, Bigin syncs well with Desk.
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