Can I use Zoho Flow to route tasks between apps automatically based on approvals?

Can I use Zoho Flow to route tasks between apps automatically based on approvals?


Info

Yes, Zoho Flow can connect approval outcomes from one app to trigger actions in others. Here’s how:

  1. Trigger from Approval Completion:
    E.g., when an expense is approved in Zoho People, use Flow to:

    • Create a bill in Zoho Books

    • Notify the finance team via Slack

    • Send a confirmation email to the employee

  2. Use Decision Blocks:
    Based on the approval outcome (“Approved” or “Rejected”), route different tasks:

    • Approved → Trigger payment

    • Rejected → Notify requestor with reason

  3. Connect with Zoho Creator, CRM, Projects, and Third-party Tools:
    Automate tasks like creating tasks in Asana, sending email via Gmail, or updating Google Sheets.

📌 Use Case Example:
Once a leave request is approved in Zoho People, Zoho Flow automatically updates the project availability calendar in Zoho Projects and sends a Slack update to the team lead.

Flow turns approvals into real-time actions, reducing delays and manual coordination.