How can data analytics be used to support technology alignment decisions?

Data analytics provides evidence-based insights to guide alignment efforts.

• Usage Metrics: Track which tools are used, how frequently, and by whom.

• Efficiency Gains: Measure time saved, errors reduced, and outputs improved.

• Customer Insights: Reveal how tech impacts client satisfaction or service delivery.

• Predictive Modelling: Forecast the impact of adopting new tools.

• Benchmarking: Compare performance with industry peers or past internal standards.

Data ensures that alignment efforts are proactive, not reactive.

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