How can I track the status and history of approval workflows in Zoho apps?

How can I track the status and history of approval workflows in Zoho apps?


Info

Tracking and auditing approval workflows is essential for transparency. Zoho provides built-in tools for this:

  1. Zoho CRM:
    Under each record, the Approval History section logs every approval action, user, timestamp, and remarks.

  2. Zoho Books / People:
    Every transaction or request includes a Timeline or Activity Log with who approved/rejected and when.

  3. Zoho Creator:
    Create a custom status field and update it via workflows at each approval stage. Use a subform or report to track the full history.

  4. Zoho Flow:
    View execution logs of every flow run, including conditions met, actions triggered, and any errors.

Use Case Example:
A finance team wants to see who approved a specific vendor bill. They can open the record in Zoho Books and view all approval actions with timestamps and comments.

This is critical for compliance, audits, and dispute resolution.