How can I track usage limits, billing estimates, and upcoming charges for my subscription?
For transparent billing, most platforms provide a Usage Dashboard inside the subscription module.
You can track:
Current usage vs. plan limits (e.g., user count, API calls, storage)
Overage alerts or warnings if nearing limits
Estimated next invoice amount
Add-ons added during the cycle (chat credits, extra storage)
Where to Find:
Go to Subscription Dashboard → Usage & Estimates
Set filters (monthly, quarterly, custom range)
Export as CSV or PDF for reporting
Some platforms also send auto-alerts when thresholds are crossed, and you may pre-authorize an auto-upgrade if usage exceeds the plan.
Related Articles
How do I upgrade or downgrade my subscription plan mid-cycle, and will charges be adjusted automatically?
Subscription changes during a billing cycle are typically handled through prorated billing: To Upgrade: Go to Billing → Subscription → Change Plan Select a higher-tier plan and review feature differences. Confirm the upgrade. The system will: ...
How can Zoho assist in subscription billing and revenue recognition?
Zoho Subscriptions helps MSPs support clients who offer recurring billing services such as SaaS products, memberships, or maintenance contracts. Key capabilities include: Flexible Billing Models: Support for fixed, usage-based, and tiered pricing ...
How do I cancel my subscription, and what are the implications for my billing, data access, and reactivation?
To cancel your subscription, follow these steps: Navigate to your Account Settings → Billing → Manage Subscription section. Click on “Cancel Subscription” or “Downgrade Plan”. You’ll be prompted to confirm your decision and provide optional feedback. ...
In what ways does Zoho Books help manage recurring revenue and subscription billing?
By integrating Zoho Subscriptions with Zoho Books, MSPs can offer clients a seamless recurring revenue framework. Features include: Plan Creation & Management: Build flexible pricing models (fixed, usage-based, tiered). Automated Invoicing: Generate ...
How can I receive a refund after cancellation or an incorrect billing charge?
Refund eligibility depends on the service provider’s refund policy. Here’s what to do if you believe you’re eligible: Step-by-Step: Submit a support request within the refund window (usually 7–14 days from charge). Include: The invoice number or ...