How can I update or change the payment method used for my recurring subscription billing?

How can I update or change the payment method used for my recurring subscription billing?


Info

Updating your payment method ensures uninterrupted service and successful billing. To change or update your card or payment option:

  1. Visit Account Settings → Billing → Payment Methods.

  2. You'll see your current default payment method listed.

  3. Click "Add New Payment Method" and enter the new details (card number, expiry, CVV, or UPI/PayPal credentials).

  4. Once added, set it as “Default Payment Method”.

  5. Delete the old card (optional) or keep it as a backup.

      Note:

  • Changes made during an active billing cycle will take effect from the next renewal.

  • If your previous card has expired or failed during auto-debit, you may be prompted to retry payment manually after updating the method.

  • Some payment providers may require 2FA (two-factor authentication) or OTP to authorize new billing credentials.

In enterprise accounts, only users with billing admin privileges can modify payment details.