How can performance management be standardized using Zoho People across multiple organizations?

Zoho People’s performance module ensures measurable and customizable evaluation:

• Goal/KRA Setup:

  • Define KRAs and KPIs per role and per client.

  • Employees and managers can collaborate on goal setting.

• Multi-Reviewer Evaluation:

  • Enable 180°/360° reviews (manager, peers, self, subordinates).

  • Customize weights and visibility.

• Review Cycles:

  • Schedule quarterly, half-yearly, or annual cycles.

  • Assign client-specific review templates.

• Rating Scales & Feedback:

  • Use star ratings, weighted scoring, or custom labels.

  • Collect qualitative feedback.

• Analytics & Reports:

  • Export performance trends by department, team, or individual.

  • View top performers, skill gaps, and attrition risks.

• Integration with Learning:

  • Suggest training based on appraisal outcomes (via Zoho Learn).
    

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