How can retail or eCommerce businesses use automation with Zoho Inventory and Commerce?

How can retail or eCommerce businesses use automation with Zoho Inventory and Commerce?


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Retail and eCommerce businesses benefit from automation in Zoho Inventory and Zoho Commerce by simplifying operations like orders, shipping, and stock updates. Use-cases include:

  1. Order Confirmation Emails: Automatically send a confirmation to customers once they place an order on your Zoho Commerce store.

  2. Low Stock Alerts: Set automation to notify warehouse managers when inventory levels drop below reorder thresholds.

  3. Auto-Package Generation: Automatically create a package and shipment entry in Zoho Inventory when a sales order is confirmed.

  4. Courier Integration Triggers: Automate shipping label creation and tracking updates using integrated courier services.

  5. Abandoned Cart Workflows: Trigger follow-up emails via Zoho Campaigns for customers who added items but didn’t check out.

These automations reduce turnaround time, minimize errors, and boost customer satisfaction.