How do I access, download, and verify my invoices, including item-wise charges and tax details?
To access your full invoice and payment records:
Log into your account with admin or billing privileges.
Go to the “Billing” or “Subscription” tab in your account settings.
Click on the “Invoices” or “Billing History” section.
Here, you’ll see a chronological list of all invoices issued under your account. Each invoice entry typically includes:
The Invoice Number (used for accounting references)
The Billing Period (e.g., March 1 – March 31, 2025)
The Status (Paid, Unpaid, Failed)
A Download or View PDF option
When you download the PDF:
You’ll find a detailed breakdown of each charge (plans, add-ons, users)
Applicable taxes such as GST, VAT, or local service taxes
Your organization’s billing details and contact information
The payment method used (last 4 digits of the card or UPI ID)
Timestamp of payment processing
The tax invoice validity for compliance and audit use
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