How Do You Use Zoho Books’ Client Portal to Collaborate with Customers and Share Documents?
The Client Portal allows your customers to view invoices, make payments, approve estimates, and download transaction history—all in one place.
Enable Client Portal:
Invite Customers:
What They Can See:
Customize Portal Branding:
Why This Workflow Matters:
The portal improves customer experience, reduces support requests, and speeds up approval and payment cycles by offering a self-service interface.
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