How does continuous process improvement differ from business process reengineering?
Both aim to improve operations but differ in scale and approach.
Continuous Process Improvement (CPI):
Focuses on small, incremental changes
Ongoing and less disruptive
Encourages employee participation
Uses Lean or Kaizen methods
Suitable for stable processes needing refinement
Business Process Reengineering (BPR):
Involves radical redesign of processes
Often used when performance is significantly lacking
High impact but riskier and resource-intensive
Focuses on end-to-end transformation
Ideal for outdated or broken processes
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