How does the belief that 'technology alone drives digital transformation' misguide organizations?
Many companies assume that buying new software or upgrading systems equates to transformation. But digital transformation is a cultural and strategic shift, not just a technological one.
People and Process: Change must be embraced by teams and aligned with workflows—not just installed.
Customer-Centric Thinking: Technology must enhance user experiences and solve real problems.
Leadership Vision: Digital transformation needs leadership buy-in, communication, and strategy alignment.
Training and Adoption: Without upskilling and change management, new tools go unused or misused.
Measurement and Iteration: True transformation is iterative—monitored with data, refined regularly.
Digital transformation succeeds when people, processes, and platforms evolve together. Technology is the enabler—not the driver—of meaningful change.
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