What are some use cases of Zoho Forms in IT service management?

What are some use cases of Zoho Forms in IT service management?


Info

Zoho Forms aids IT teams in:

  • Helpdesk Requests: Capturing technical issues or support tickets.

  • Hardware Requisitions: Collecting requests for devices or accessories.

  • Asset Checkout Forms: Tracking laptops, phones, and tools.

  • Incident Reports: Documenting system outages or breaches.

  • Change Requests: Managing software rollouts or permission changes.

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