What Are the Different User Roles in Zoho Projects and How Do They Affect Access and Permissions?

What Are the Different User Roles in Zoho Projects and How Do They Affect Access and Permissions?


Info

Zoho Projects offers role-based access control to manage what each user can view or edit—crucial for maintaining data security and operational clarity.

  1. System Roles:

    • Portal Owner: Full admin rights for all projects and settings.

    • Admin: Can manage all projects, users, and billing.

    • Manager: Full access to assigned projects and team tasks.

    • Employee/User: Can view and work on assigned tasks.

    • Client: Limited access based on what’s shared.

  2. Customize Role Permissions:

    • Go to Setup → Users → Roles & Permissions.

    • Enable or restrict access to modules like Tasks, Milestones, Time Logs, Reports, and Billing.

  3. Project-Level Access:

    • Even if a user has global access, their role can differ on each project.

    • Assign project-specific permissions (e.g., Project Admin, Viewer).

  4. Monitor User Activity:

    • Use Activity Stream and Audit Logs to track actions by user.

Why This Workflow Matters:
Clearly defined roles maintain organizational control, protect sensitive data, and align each user’s capabilities with their responsibilities.