What are the limitations of Bigin compared to Zoho CRM, and when should users upgrade?

While Bigin is great for small businesses, it has some limitations compared to full Zoho CRM:

• Limited Automation: Fewer workflow rules and triggers.

• No Advanced Analytics: Reports are basic; no AI-based insights.

• Restricted Modules: No inventory, custom apps, or multi-currency options.

• Limited Integrations: Fewer native integrations compared to Zoho CRM.

• User Limits: Best for teams under 20–25 users.
  

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