What is Zoho Bigin, and how does it support small business sales operations?

What is Zoho Bigin, and how does it support small business sales operations?


Info

Zoho Bigin is a lightweight, pipeline-focused CRM designed specifically for small businesses that need to manage customer relationships without the complexity of enterprise-level tools. It offers:

  • Simplified Sales Pipelines: Visual pipelines that map every stage of your sales process.

  • Contact & Company Management: Maintain a centralized record of all customer interactions.

  • Activity Tracking: Schedule calls, tasks, and events in one place.

  • Built-In Telephony: Make and log calls directly from the CRM.

  • Custom Fields & Workflows: Tailor Bigin to your business model with customizable modules and automation.

  • Mobile App: Access customer data and deal updates on the go.