There’s no need to wait for a crisis—process improvement is most effective when done proactively, but certain triggers make it a priority.
KPIs Declining: Rising costs, longer cycle times, or customer dissatisfaction.
High Employee Turnover or Complaints: May indicate inefficient or frustrating processes.
Business Expansion: Scaling requires more efficient and standardized processes.
New Technology Implementation: An ideal moment to re-engineer old workflows.
Compliance Issues or Errors: Indicate process flaws that need correction.
Customer Expectations Changing: Businesses must adapt processes to stay relevant.
Best Practice: Incorporate improvement reviews into quarterly or annual planning cycles for continuous impact.