When is the right time to revisit and refine an already improved process?
Process improvement is not a one-time activity; it’s cyclical. Revisiting processes regularly ensures they stay aligned with business goals and external conditions.
Best Times to Revisit a Process:
Post-Implementation Review:
Shortly after initial changes, assess outcomes versus expectations.
Correct unexpected bottlenecks or unintended consequences.
KPI Deviation:
If performance indicators begin slipping, it’s a signal that the process needs review.
External Environment Change:
Regulatory, technological, or market changes often require process adaptation.
Customer Feedback Trends:
Recurring complaints or new demands indicate misalignment with expectations.
Team or Structural Changes:
New staff, tools, or business models may outgrow old processes.
Revisiting processes ensures that improvements remain relevant and effective over time.
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