Where do industry-specific advisors add the most value during digital transformation in sectors like retail or logistics?
Digital transformation can be overwhelming without tailored guidance. Advisors add value by:
Selecting Appropriate Tech Stack: Recommending ERP, CRM, or warehouse management tools suited to the industry.
Customer Experience Design: For retail, improving omnichannel experiences, personalization, and loyalty programs.
Process Reengineering: Reworking outdated practices to enable digital workflows and automation.
Change Management: Preparing teams for digital shifts, training, and adoption.
Data Utilization: Helping use data analytics for forecasting demand or optimizing delivery routes.
Risk Mitigation: Identifying security, downtime, or transition risks.
Example: In retail, an advisor may implement AI-driven demand forecasting to reduce overstock and stockouts.
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