Which metrics are most relevant when measuring the impact of industry-specific advisory in sectors like hospitality or aviation?

Which metrics are most relevant when measuring the impact of industry-specific advisory in sectors like hospitality or aviation?

Info

Key metrics vary depending on industry dynamics:

Hospitality:

  • Occupancy Rate

  • Revenue Per Available Room (RevPAR)

  • Guest Satisfaction Scores (GSS)

  • Average Daily Rate (ADR)

  • Staff Turnover Rate

Aviation:

  • Passenger Load Factor

  • On-Time Performance

  • Cost Per Available Seat Mile (CASM)

  • Fuel Efficiency

  • Customer Complaint Ratios

Advisory success is measured by improvements in these indicators over time, often benchmarked against industry standards.