Who should be responsible for ensuring technology alignment across the organization?
Technology alignment isn’t the sole responsibility of the IT department—it must be a shared accountability among several key stakeholders:
CIO/CTO (Chief Information/Technology Officers): They play a central role by shaping the technology roadmap and ensuring that IT investments support business strategy.
CEO and Executive Leadership: The CEO sets the tone for alignment by integrating technology goals into the corporate vision.
Business Unit Leaders: Departmental heads (HR, marketing, finance, etc.) must communicate their goals so IT can design or procure relevant solutions.
Product Managers and Analysts: These roles bridge the gap between user needs and technical capabilities, ensuring alignment through design and functionality.
Change Management and Training Teams: They help implement tech changes smoothly and ensure employees are ready and able to adapt.
End Users and Employees: Frontline users provide valuable feedback on usability and impact, which is vital for real-world alignment.
A governance framework with clear accountability ensures alignment is sustained across every business layer.
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