Whom does an operational plan serve, and how does it affect different stakeholders?
An operational plan serves multiple stakeholders, each of whom relies on it for different outcomes and decisions.
Internal Stakeholders:
Employees: Understand roles, expectations, and deliverables.
Managers: Coordinate resources, timelines, and goals.
Executives: Track execution against strategic plans and KPIs.
HR Teams: Align training and hiring with project needs.
IT Teams: Support system readiness and infrastructure planning.
External Stakeholders:
Customers: Receive timely, high-quality products and services.
Vendors/Suppliers: Align delivery schedules and inventory cycles.
Investors/Board Members: Evaluate execution risk and performance potential.
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