Whom does poor technology alignment hurt the most within an organization?

Poor alignment disproportionately affects roles and teams that rely on seamless tech for high-impact, time-sensitive activities.

Most affected stakeholders:

• Frontline Employees: Face operational delays and redundant tasks.

• Customers: Experience inconsistent service and frustration due to system lags or errors.

• Sales Teams: Lose opportunities due to inefficient lead tracking or CRM failures.

• IT Teams: Become overwhelmed with patchwork fixes and troubleshooting.

• Executives: Struggle with fragmented reporting and unreliable decision-making inputs.
  

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