Whom should leadership appoint to lead a process improvement initiative?
Appointing the right leader ensures direction, coordination, and success.
Ideal candidates to lead:
Process Improvement Specialists: Certified in Lean Six Sigma or similar
Operations or Project Managers: Experienced in managing change
Business Analysts: Skilled at analyzing workflow data
Cross-functional Team Leaders: With influence across departments
Key traits of the leader:
Strong communication and facilitation skills
Data-driven and analytical mindset
Ability to manage change and resistance
Experience in stakeholder management
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