Why am I seeing an “Unauthorized Access” or “Permission Denied” error when I try to open certain pages?

Why am I seeing an “Unauthorized Access” or “Permission Denied” error when I try to open certain pages?


Info

These messages usually indicate access restrictions related to your user role or permissions. Common reasons include:

  • You're logged in with a limited access role (e.g., viewer, guest, or team member) that doesn’t have rights to that section.

  • The feature or module you're trying to access is disabled for your account or plan.

  • Your session may have expired, or you're using a restricted network or IP address.

To resolve this:

  1. Log out and log in again to refresh your session.

  2. Contact your Account Administrator or Team Lead to review and update your access permissions.

  3. If you’re the admin and still facing this, check your subscription plan or contact support for advanced access control settings.