Why does my session keep logging out automatically after some time? Can I prevent this?

Auto logout is typically a security feature to protect your account from unauthorized access. Common causes include:

• Session timeout settings set by your organization or application (usually 15–30 minutes of inactivity).

• Accessing from a public or shared device where automatic sign-out is enforced.

• Network or browser settings that clear cookies or local storage after each session.

Here’s what you can do:

• If allowed, go to Settings > Session Preferences and extend your timeout duration.

• Check your browser settings to ensure cookies are enabled and not auto-clearing.

• Avoid using incognito or private browsing for work sessions.

• Contact your admin to request longer session durations if required.
  

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