Why is the belief that “a good product sells itself” a misleading business myth?

Why is the belief that “a good product sells itself” a misleading business myth?

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While creating a quality product is essential, the notion that it will automatically succeed without marketing or strategy is flawed.

The myth explained:

  • Many assume that if a product is excellent, word-of-mouth alone will drive growth. However, market saturation and competition make organic discovery difficult.

Why this fails in practice:

  • Lack of Visibility:

    • Without marketing, your audience may never know your product exists.

    • Even if a few users are impressed, scale requires strategic visibility.

  • Product-Market Fit ≠ Product Alone:

    • A great product must be timed right, priced right, and placed in the right channels.

  • Importance of Customer Education:

    • Many innovations (e.g., AI, blockchain tools) require user onboarding and trust building.

  • Sales, Branding, and CX are Equally Crucial:

    • Business is an ecosystem. Product is one node; customer service, logistics, and brand storytelling are others.

Reality:

A great product needs to be part of a go-to-market strategy that includes marketing, positioning, distribution, and ongoing customer engagement.