Can I allow approvals via email or mobile for faster response times?

Can I allow approvals via email or mobile for faster response times?


Info

Yes. Zoho enables approval actions through mobile apps and emails for quicker decision-making:

  1. Email Approvals (CRM, Books, People):

    • Users receive an email with "Approve" or "Reject" buttons.

    • Clicking the button triggers the action directly without login.

  2. Zoho Mobile Apps (CRM, Projects, People):

    • Approvers can approve or reject requests on the go with mobile access to workflows.

  3. Zoho Cliq or Slack Integration:

    • Notifications with approval links can be sent directly to internal chat tools for instant actions.

Use Case Example:
A manager receives a mobile alert that a new expense report requires approval. They tap “Approve” in the Zoho People app during travel, triggering immediate downstream processes.

This reduces delays and enhances flexibility for decision-makers.