How can companies assess if their current technologies are aligned with their business goals?

How can companies assess if their current technologies are aligned with their business goals?

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Assessing technology alignment involves evaluating whether current tools and systems support, hinder, or remain neutral to business performance. This is done through technology audits, feedback loops, and performance metrics.

Assessment Steps:

  • Map Technologies to Business Functions:

    • List all technologies and match them to the departments and goals they serve.

  • Evaluate Usage and Impact:

    • Are employees using the tools daily?

    • Do they enhance productivity or cause friction?

  • Identify Redundancies and Gaps:

    • Are there duplicate tools doing similar jobs?

    • Are there missing solutions in critical areas like CRM, analytics, or security?

  • Gather Stakeholder Feedback:

    • Conduct interviews with department heads and end-users.

  • Align with KPIs:

    • Each tool must contribute to measurable business performance indicators.

Audit Tools:

  • IT portfolio matrices

  • Tech ROI calculators

  • Digital maturity models

A structured tech alignment assessment helps organizations identify where to invest, divest, or pivot in their technology strategy.