How do industry-specific advisors help hospitality businesses enhance post-pandemic resilience?

How do industry-specific advisors help hospitality businesses enhance post-pandemic resilience?

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Hospitality—hotels, tourism, restaurants—was hit hard by the pandemic. Advisors now play a crucial role in recovery and future-proofing.

Key Advisory Contributions in Hospitality:

  • Guest Experience Redesign

    • Recommend contactless check-in, AI concierges, and personalized packages.

  • Revenue Management

    • Apply data analytics to optimize pricing, upselling, and occupancy forecasting.

  • Health and Safety Compliance

    • Implement SOPs aligned with WHO and local health regulations.

  • Operational Efficiency

    • Redesign staffing models, energy usage, and maintenance schedules.

  • Digital Transformation

    • Advise on CRM systems, mobile apps, virtual tours, and loyalty integrations.

  • Market Diversification

    • Identify new customer segments (remote workers, local tourism) and create targeted offerings