How can hospitality and tourism businesses benefit from industry-specific advisory during recovery phases?

How can hospitality and tourism businesses benefit from industry-specific advisory during recovery phases?

Info

The hospitality and tourism industry—often hit hardest by global crises—requires industry-specific advisory to rebuild, regain customer trust, and restore profitability. Advisors offer tailored strategies based on traveler behavior, safety protocols, and digital transformation.

Key Support Areas:

  • Health & Safety Protocols:

    • Advisors help implement contactless check-in, sanitization standards, and emergency response planning.

  • Revenue Recovery Strategy:

    • Forecasting demand patterns and advising on dynamic pricing models.

  • Digital Experience Transformation:

    • Recommendations on virtual tours, AI-powered booking engines, and chatbot support.

  • Sustainability and ESG Trends:

    • Promotes eco-certification and green tourism practices.

Post-Crisis Case Study:
A boutique hotel chain increased occupancy by 30% post-pandemic after implementing an advisory-led digital concierge and flexible cancellation policies.

Outcome:

  • Enhanced traveler confidence

  • Improved cost control

  • Competitive positioning in recovery markets

Advisors help navigate uncertainty with resilience strategies tailored to traveler expectations and regional policies.