I haven’t received the verification email or password reset link. What should I do to get it?
Not receiving critical emails such as verification links or password resets can be frustrating. Here's a checklist to resolve this:
Check your Spam, Junk, and Promotions folders.
Search your inbox for the subject line like “Verify your account” or “Reset your password.”
Ensure you’re checking the correct email address (the one you used for account registration).
If you still can’t find it, click “Resend Verification Email” on the login page.
Still no luck? Try the following:
Whitelist our domain (e.g.,
@yourcompany.com) in your email settings.Use an alternate network in case your ISP is blocking emails.
Contact support with the subject “Email not received” and provide your full name and email address.
Once resolved, be sure to confirm your email as soon as possible, or some features may remain inaccessible.
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