I forgot my password and can’t log in to my account. What steps should I follow to reset it safely?

I forgot my password and can’t log in to my account. What steps should I follow to reset it safely?


Info

Forgetting your password is common, and we’ve made the reset process simple and secure. Follow these steps carefully:

  1. Go to the Login Page of your account.

  2. Click on the “Forgot Password?” link.

  3. Enter your registered email address and submit the form.

  4. You’ll receive a password reset email within a few minutes. This email contains a secure link that is valid for a limited time.

  5. Click on the reset link and create a new, strong password that includes uppercase letters, lowercase letters, numbers, and special characters.

If you don’t receive the email:

  • Check your spam, junk, or promotions folder.

  • Make sure there are no typos in the email address you submitted.

  • If the issue persists, contact our support team with your full name and registered email, and we’ll assist you directly.

Pro Tip: Enable Two-Factor Authentication (2FA) after resetting your password for enhanced account security.