
Timing is critical—aligning tech only during crises or after failures can be risky and expensive.
1. After Strategic Planning Cycles:
Annual or quarterly strategy reviews are perfect triggers for technology reassessment.
2. During Organizational Changes:
Mergers, leadership shifts, or expansions call for IT realignment.
3. When Adopting New Technology:
New platforms or systems should fit into an aligned strategy, not disrupt it.
4. Post-Customer Feedback or Complaints:
If customers experience delays, errors, or confusion, technology alignment might be the root cause.
Regular check-ins keep systems nimble, purposeful, and user-aligned.