How can I auto-reassign tasks if the original assignee is unavailable or inactive?
Zoho apps allow automated task reassignment through conditional logic, scripting, or user activity tracking:
Zoho Projects:
Use the Workload View to monitor capacity.
Create workflows or use Blueprint to auto-reassign overdue tasks or skipped stages.
Zoho Creator:
Use Deluge to check the availability of the current assignee (e.g., if “On Leave”), and reassign the task to an alternate.
Zoho People:
Leave approvals can be rerouted automatically to delegated authorities if the manager is unavailable.
Zoho Flow + Creator/CRM Integration:
Check for inactivity or “last login” and reassign tasks via Flow triggers.
Use Case Example:
If an employee hasn’t logged into Zoho Projects in 3 days, any pending tasks are automatically reassigned to their backup resource using Flow + Creator lookup.
This ensures business continuity and avoids bottlenecks due to staff unavailability.
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