How secure is Zoho SalesIQ for handling client and visitor data?

Zoho SalesIQ offers enterprise-grade security, including:
End-to-End Encryption: Ensures chat data and visitor info are securely transmitted.
Role-Based Access: Limit who can view or interact with sensitive data.
GDPR & CCPA Compliance: Includes tools to manage consent and personal data requests.
Data Localization: Store chat records in region-specific data centers as per regulations.
Audit Logs: Track actions and access attempts for transparency and accountability.
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