Is There a Difference Between Process Improvement and Process Redesign?

Yes—though related, they differ in scope and depth.

• Process Improvement:

  • Focuses on incremental enhancements to existing workflows.

  • Small changes like reordering steps, removing waste, or automating approvals.

  • Less risk, quicker results.

• Process Redesign (or Reengineering):

  • Involves radical changes, often rebuilding from scratch.

  • May change the structure, ownership, tools, or even goals of the process.

  • Higher risk but often necessary for outdated or broken processes.

Tip: Start with improvement—if the gains plateau or aren't impactful, consider redesign.

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