Responsibility is shared across several key roles:
Chief Information Officer (CIO): Leads the tech strategy to align with business goals.
Chief Technology Officer (CTO): Ensures technological innovation is aligned with market trends and internal goals.
Chief Operating Officer (COO): Bridges operations with IT to ensure execution efficiency.
Department Heads: Must communicate functional needs to ensure tech serves real-world use cases.
IT Business Analysts: Translate business requirements into technical specifications.
Digital Transformation Officers (if applicable): Oversee cross-departmental alignment during major tech overhauls.
Cross-functional collaboration is critical—alignment fails when only IT is held responsible without business side engagement.