Whose involvement is essential during the technology alignment process to ensure smooth implementation?
Effective alignment requires collaboration from both internal and external stakeholders:
Executive Leadership: Sets direction and allocates resources.
Functional Managers: Provide insights into operational needs and customer-facing challenges.
IT & DevOps Teams: Ensure technical feasibility and smooth deployment.
End Users (Employees): Offer feedback to ensure solutions are user-friendly and practical.
Vendors/Consultants: Bring external expertise and innovation perspective.
Customers (in some models): Their input ensures customer-centric technology outcomes.
Engaging all these players early prevents disconnects during rollout and encourages ownership and adoption.
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