I accidentally deleted my account or someone else did. Can it be recovered?
In most cases, deleted accounts can be recovered within 30 days of deletion (recovery window). Here’s what you should do:
Contact support immediately with your registered email, full name, and the approximate date of deletion.
Our support team will check if your account is still in the recovery period.
If recoverable, we’ll guide you through a secure reactivation process.
Please note:
After 30 days (or the custom retention policy period), data may be permanently deleted.
Some data (e.g., attachments, logs) may not be fully restored after a hard delete.
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