How can managed service providers use SalesIQ to scale their customer operations?

How can managed service providers use SalesIQ to scale their customer operations?


Info

Zoho SalesIQ enables scalable service delivery by:

  • Automating Low-Level Queries: Use bots to handle 80% of common inquiries.

  • Multi-Website Management: Support multiple client sites from a single interface.

  • Centralized Reporting: Monitor all client accounts and agents from one dashboard.

  • Custom Branding: White-label chat widgets and portals for each client.

  • Operator Load Balancing: Distribute chats based on real-time availability.