What role does Zoho SalesIQ play in multilingual customer service?
SalesIQ supports multilingual operations by:
Language Detection: Identifies visitor language preferences automatically.
Multi-Language Chatbots: Build bots that communicate in the customer’s native tongue.
Human Agent Support: Route to language-specific departments or agents.
Translation Add-ons: Integrate with services like Google Translate for real-time translation.
Localized Trigger Messages: Customize proactive invites based on location or browser language.
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