What is Zobot and how can managed service providers utilize it?
Zobot is Zoho SalesIQ's AI-powered chatbot framework. MSPs can use it to:
Automate FAQs: Answer common queries without human intervention.
Pre-Qualify Leads: Ask questions to gather prospect data before escalating to sales.
Appointment Booking: Allow customers to schedule consultations or demos.
Custom Integrations: Connect with external apps via Deluge, Webhooks, or third-party APIs.
Multi-Language Support: Serve diverse audiences with regionalized conversations.
Related Articles
How does Zoho SalesIQ help managed service providers deliver real-time customer support?
Zoho SalesIQ enables managed service providers to offer instant, personalized support through: Live Chat Widgets: Integrate chat modules on client websites or apps to assist users in real-time. Visitor Tracking: Monitor visitors’ navigation behavior ...How does Zoho Campaigns support email marketing for managed service providers?
Zoho Campaigns provides a comprehensive platform for creating, sending, and analyzing email marketing campaigns. It supports managed service providers by enabling: Client-Based Campaign Management: Create separate lists, templates, and automation ...How can managed service providers use SalesIQ to scale their customer operations?
Zoho SalesIQ enables scalable service delivery by: Automating Low-Level Queries: Use bots to handle 80% of common inquiries. Multi-Website Management: Support multiple client sites from a single interface. Centralized Reporting: Monitor all client ...How can Zoho People help managed service providers handle employee exits and full & final settlements efficiently?
Zoho People supports a structured, automated exit process that ensures compliance and transparency across client organizations: Exit Request & Approval Workflow: Employees can initiate resignation through the self-service portal. Configurable ...How can managed service providers track client profitability using Zoho?
MSPs can use project and client-level tracking features in Zoho Books and Zoho Projects to determine profitability: Job Costing: Assign direct labor, materials, and overhead to each client or project. Time Tracking: Monitor billable vs non-billable ...